Privacy Policy for Helios Telecare, Inc.

At Helios Telecare, we take the privacy and security of our patients' information very seriously. We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and maintaining the highest standards of internet security to protect patient data.

HIPAA Compliance:
Helios Telecare complies with HIPAA regulations and all other applicable laws and regulations regarding the privacy and security of protected health information (PHI). We have implemented policies and procedures to ensure the confidentiality, integrity, and availability of patient data. Our workforce is trained to follow these policies and procedures to protect patient privacy.

Internet Security:
Helios Telecare uses industry-standard security measures to protect patient information during transmission and storage. Our systems are designed to ensure that patient data is protected from unauthorized access, use, or disclosure. We use encryption technology to secure patient data both in transit and at rest, and our systems are regularly monitored for any potential vulnerabilities.

We take the following steps to ensure internet security:

All data transmissions are encrypted using Secure Sockets Layer (SSL) technology
Access to patient information is restricted and granted only to authorized personnel
Our servers are protected by firewalls and intrusion detection/prevention systems
We use regular vulnerability scans and penetration testing to identify and address potential security risks
All employees are trained on the importance of internet security and data privacy
Use and Disclosure of Patient Information:
Helios Telecare uses patient information solely for the purpose of providing remote patient monitoring services. We do not sell, rent, or lease patient information to any third party. We may disclose patient information to healthcare providers, as necessary, for the purpose of providing care to the patient. We may also disclose patient information as required by law, such as for public health reporting or law enforcement purposes.

Patient Rights:
Patients have the right to access and receive a copy of their protected health information. They also have the right to request that their information be amended or corrected if it is inaccurate or incomplete. Patients may also request that we restrict the use or disclosure of their information, and they have the right to file a complaint if they believe their rights have been violated.

Contact Information:
If you have any questions or concerns about our privacy policy, HIPAA compliance, or internet security measures, please contact us at:

Helios Telecare, Inc.
1-855-421-8660
info@heliostelecare.com

Changes to Privacy Policy:
We reserve the right to update or modify our privacy policy at any time. Any changes will be posted on our website and will be effective immediately upon posting. Please check our website regularly for updates to our privacy policy.